Ambaji Privacy Policy — Your Data Is a Sacred Trust to Us

1 Information We Collect

The following information may be collected while you use the ambaji platform. Each data point has a clear purpose, which is outlined here.

Information provided directly (what you give us):

• Registration Details: Name, mobile number, date of birth, and password.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket) — used for payment processing only.
• Identity Verification Information: National ID (NID) — only during KYC verification.
• Contact Details: A record of any conversations when you contact our support team.

Automatically Collected Information:

• Device Information: Device type, operating system, and browser version.
• Usage Information: Pages visited and time spent — used to improve the site.
• IP Address: For security monitoring and fraud prevention.
• Cookie Information: To remember your login session and preferences.

2 Purpose of Data Use

Ambaji uses your information solely for the specific purposes listed below and for no other purpose.

• Creating and managing your account.
• To process deposits and withdrawals.
• To verify your identity and age (KYC).
• To provide support services and respond to your inquiries.
• To prevent fraud and fraudulent activity.
• To improve your platform experience.
• Sending you bonus and offer updates with your consent.
• Fulfilling legal obligations.

3 Data Storage & Security

To keep your data secure, ambaji employs multiple layers of technical and procedural safeguards.

Technical Security:

• SSL/TLS Encryption: All communication between your browser and ambaji servers is encrypted with 256-bit SSL.
• Database Encryption: Stored data is kept in encrypted format.
• Firewall: Robust firewalls are active to prevent unauthorized access.
• Regular Security Audits: Regular system audits are conducted by independent third-party experts.

Procedural Safeguards:

• Only authorized personnel have access to specific data.
• Staff receive regular privacy training.
• All access is logged and monitored.

4 Third Parties & Data Sharing Policy

Ambaji does not sell your personal data. However, in limited circumstances, certain information may need to be shared with specific third parties.

When and With Whom It's Shared:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to verify transactions.
• Legal Obligation: Under a valid order from a court or law enforcement authority.
• Fraud Prevention: With the international anti-fraud organization, if needed.

5 Cookie Policy

The ambaji website uses cookies — small files stored in your browser that help enhance your experience.

You can also delete or block cookies through your browser settings. However, disabling certain cookies may reduce the site's functionality.

6 Your Rights

You have important rights regarding your data on ambaji. To exercise any of these rights, write to us at support@ambaji.click.

7 Children's Privacy

Ambaji is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

• Date of birth is verified at the time of registration.
• If any minor's data has been collected inadvertently, it will be deleted immediately upon notification.
• If a parent or guardian believes their child is using ambaji, please contact us at support@ambaji.click.

8 Data Retention Period

Ambaji does not retain your data indefinitely. Each type of information has a defined retention period.

• Account Information: For the duration your account is active, and up to 6 months after closure.
• Financial Transaction Information: Up to 5 years, as required by law.
• KYC Documents: Deleted as soon as possible once verification is complete and the data is no longer needed.
• Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Chat: 3 months after the issue is resolved.

9 Policy Changes

Ambaji may update this privacy policy as needed. Members will be notified in advance of any significant changes.

• Updated policies will be published on this page, and the "Last Updated" date will reflect the change.
• You will be notified of significant changes via email or platform notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

10 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact ambaji's data protection team.